Estimated Delivery Time


Standard Shipping: 5–15 business days.

Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier issues.

You can cancel your order for free only before it ships.

Once shipped, cancellations are no longer possible.


To request a return or refund, you must provide proof of purchase.


You may request a refund if:


You received the wrong product


Your order never arrived


Your product arrived damaged or defective



If you receive the wrong or damaged item:


Email support@mododesk.com within 7 days


Include photos of the product, packaging, and shipping label


We will cover all return shipping and send a replacement or refund.



If your order is lost:


We will investigate with the carrier


If confirmed lost, you receive a full refund



Non-refundable items include:


Custom/personalized products


Perishables


Sanitary/used personal items


Gift cards and downloadable software



Refunds are processed after inspection and approval, and typically take:


2–5 business days to process after approval


5–14 business days to return to your payment method



Exchanges are available for damaged, defective, or incorrect items only, and we cover the shipping.

Product Description

Zody has been a benchmark in ergonomic seating—and continues to set the standard. Its patented pelvic and lumbar support system, flexible frame, and responsive mesh work together to encourage healthy movement throughout the day. The Zody Upholstered (LX) adapts as you change posture, providing consistent support whether you’re sitting traditionally or working at a sit-to-stand desk height.

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