Pure Resonance Audio BTR1 Bluetooth Wireless Audio Receiver with 100ft Range

• You can cancel your order for free only before it ships.
• Once shipped, cancellations are no longer possible.
• To request a return or refund, you must provide proof of purchase.
  
• You may request a refund if:
  
  You received the wrong product
  
  Your order never arrived
  
  Your product arrived damaged or defective
  
  
  

If you receive the wrong or damaged item:

Email support@mododesk.com within 7 days


Include photos of the product, packaging, and shipping label


We will cover all return shipping and send a replacement or refund.

If your order is lost:

• We will investigate with the carrier
  
• If confirmed lost, you receive a full refund
  
  
  
• 
  Non-refundable items include:
  
• Custom/personalized products
  Perishables
  
  
  Sanitary/used personal items
  
  
  Gift cards and downloadable software
  
  
  

Refunds are processed after inspection and approval, and typically take:


2–5 business days to process after approval


5–14 business days to return to your payment method

Exchanges are available for damaged, defective, or incorrect items only, and we cover the shipping.